Player support

How can we help?

Breach Pair for iPhone and iPad

Email support@txyou.com. Include your device model, iOS or iPadOS version, app version, and what happened. Do not send passwords, payment details, or other sensitive information.

Restore the Full Campaign Unlock

1. Confirm that the device is signed in to the Apple Account used for the original purchase.
2. Connect to the internet.
3. Open Settings or the campaign unlock panel inside Breach Pair.
4. Choose Restore Purchases and wait for the App Store response.

Restore Purchases never charges you again. If Apple reports no eligible purchase, verify the Apple Account and review your purchase history.

Request a refund or report a billing issue

Apple processes App Store payments and refunds. Visit reportaproblem.apple.com and sign in with the Apple Account used for the purchase.

Progress and reinstalling

Mission progress and settings are stored locally. Deleting the app can remove that local progress. A previously purchased Full Campaign Unlock can be restored, but mission progress is not a cloud save.

Audio and language

Interface language follows your app or system language settings. Music, effects, voice volume, subtitles, and accessibility options can be adjusted inside Settings.